Frequently Asked Questions
Gear up for victory with our guide to shipping, returns, and premium equipment care.
How long does shipping take for custom orders?
Customized gear and personalized team jerseys typically take 10-14 business days for production before being shipped via your selected delivery method.
What is your return policy for protective equipment?
We offer a 30-day return policy for all unused equipment in its original packaging. Please note that for hygiene reasons, mouthguards and undergarments cannot be returned once opened.
Do you offer international shipping?
Yes, The Knights Armoury ships worldwide. International shipping rates and delivery times vary by country and are calculated at checkout.
How do I ensure I am ordering the correct size?
We provide a comprehensive size guide on every product page. We recommend measuring yourself according to these charts to ensure the best fit for maximum performance and safety.
Are your products covered by a warranty?
All our professional-grade sports equipment comes with a 6-month manufacturer's warranty against defects in materials and workmanship.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress.